Frequently Asked Questions

Everything You Need to Know Before You Travel

Planning a trip often comes with questions. We have answered some common questions about Travelify’s flight, hotel, holiday and visa assistance services below.

If you need additional information, our team will be happy to assist.

General Questions

1. What is Travelify?

Travelify.in is a travel service platform operated by TICKET N TRIP. We assist customers with flight bookings, hotel reservations, holiday packages and visa-related services.

2. How can I contact Travelify?

You can reach us through the Contact Us page, our official email address, telephone number or WhatsApp number published on the website.

3. Can I customise my travel plans?

Yes. You can share your destination, travel dates, budget and preferences with our team. We will review your requirements and suggest suitable options.

4. Does submitting an enquiry confirm my booking?

No. An enquiry or booking request does not automatically confirm a reservation. Confirmation depends on availability, payment and acceptance by the relevant supplier.

Flight Booking Questions

5. Can I book domestic and international flights through Travelify?

Yes. You can contact our team for domestic and international flight booking assistance, subject to available routes and supplier arrangements.

6. What details are required for flight booking?

Typically, we may require:

• Passenger’s full name.
• Travel dates.
• Origin and destination.
• Number of passengers.
• Contact details.
• Passport information for applicable international bookings.

Additional details may be required depending on the airline and route.

7. Can I change or cancel my flight?

Changes and cancellations are subject to the airline’s fare rules and applicable charges. Contact our team with your booking reference for assistance.

8. Are baggage allowances included in flight fares?

Baggage allowances vary by airline, route and fare type. Please check the baggage information provided with your specific booking before travelling.

Hotel Booking Questions

9. Can Travelify help me book hotels?

Yes. Share your destination, check-in and check-out dates, number of guests and accommodation preferences with our team.

10. Can I request a particular room or hotel facility?

You may submit special requests, such as a preferred room type, bed arrangement or early check-in. These requests are subject to hotel availability and confirmation.

11. Are hotel bookings refundable?

Refund conditions vary by hotel, rate plan and reservation. Please review the cancellation terms before confirming your reservation.

Holiday Package Questions

12. Can I get a customised holiday package?

Yes. We can assist with customised holiday planning based on your destination, travel dates, budget, number of travellers and preferred experiences.

13. What is usually included in a holiday package?

Depending on the package, inclusions may cover accommodation, transport, transfers, sightseeing, meals, activities or flights.

The exact inclusions and exclusions will be listed in your quotation.

14. Do you offer honeymoon and family packages?

We can assist with honeymoon, family, group, adventure and other holiday requirements, subject to destination and supplier availability.

15. Can I change my holiday itinerary after confirmation?

Changes may be possible depending on the supplier arrangements and availability. Additional charges may apply.

Visa Assistance Questions

16. Does Travelify provide visa assistance?

Yes. We assist travellers with general visa-related information, documentation guidance and application support for selected destinations.

17. Does Travelify guarantee visa approval?

No. Visa decisions are made by the relevant embassy, consulate or government authority. Travelify cannot guarantee approval.

18. How long does visa processing take?

Processing times vary by country, visa category, application volume and the relevant authority. We recommend starting the process well in advance of your planned travel date.

19. What documents are required for a visa?

Requirements depend on the destination and visa category. Common documents may include a passport, photographs, application forms, travel details, financial documents and supporting information.

Our team can guide you on the applicable checklist.

20. Will I receive a refund if my visa is rejected?

Government and third-party visa fees are generally subject to the relevant authority’s refund rules. Any refund of Travelify’s service charges will depend on the agreed service terms and work already completed.

Payments and Bookings

21. What payment methods are accepted?

Available payment methods will be communicated during the booking process. Online payments may be facilitated through authorised payment providers.

22. Can I pay an advance amount?

Advance payment may be available for selected services, depending on supplier conditions and the payment schedule communicated in your quotation.

23. When will I receive my booking confirmation?

Confirmation is provided after the applicable supplier and payment requirements have been completed. The timing may vary by service.

24. How can I check my booking status?

You can use the My Bookings section, where available, or contact our team with your booking reference.

25. How do I request a refund?

Contact our support team with your booking reference and transaction details. Refunds are subject to the applicable supplier rules and cancellation conditions.

Travel Support

26. What should I do if my flight is delayed or cancelled?

Check the airline’s latest updates and contact the airline where immediate operational assistance is required. You may also contact Travelify for assistance with your booking, subject to the applicable service arrangements.

27. Can Travelify help with urgent travel requirements?

You can contact our team with your requirements. Assistance will depend on service availability, supplier response times and the time remaining before travel.

28. What should I do if I notice an error in my booking?

Contact us immediately with your booking reference and the correction required. Amendments may be subject to supplier approval and charges.

Still Have Questions?

Our team is here to help you plan with confidence.

Contact Travelify

Email: info@travelify.in
Phone: +91 9377769629
WhatsApp: +91 9377769629

Travelify.in by TICKET N TRIP
Your Journey, Our Commitment.